{"id":555,"date":"2022-01-21T10:16:52","date_gmt":"2022-01-21T09:16:52","guid":{"rendered":"https:\/\/support.compay.de\/landingpage\/"},"modified":"2023-04-17T15:29:20","modified_gmt":"2023-04-17T13:29:20","slug":"landingpage","status":"publish","type":"page","link":"https:\/\/support.compay.de\/en\/","title":{"rendered":"Landingpage"},"content":{"rendered":"\n<div class=\"wp-block-columns headblock is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"wie-konnen-wir-ihnen-helfen\">How can we help you?<\/h2>\n\n\n\n<p class=\"has-text-align-left\">Do you have questions about payment processing, billing, your account, or other concerns? If so, we will be happy to help you personally. If so, we will be happy to help you personally.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:2%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:63%\">\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-style-img-right-edge\" data-layer=\"0\"><img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"815\" src=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/04\/teamfoto_web.jpg\" alt=\"\" class=\"wp-image-323\" srcset=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/04\/teamfoto_web.jpg 1300w, https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/04\/teamfoto_web-300x188.jpg 300w, https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/04\/teamfoto_web-1024x642.jpg 1024w, https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/04\/teamfoto_web-768x481.jpg 768w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-top hilfe-ueber is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"per-e-mail\">by email<\/h3>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\" data-layer=\"0\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/redhead.png\" alt=\"\" class=\"wp-image-41\" width=\"322\" height=\"214\" srcset=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/redhead.png 646w, https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/redhead-300x200.png 300w\" sizes=\"auto, (max-width: 322px) 100vw, 322px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:service@compay.de\">Please write to us<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"per-telefon\">by phone<\/h3>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\" data-layer=\"0\"><a href=\"https:\/\/support.compay.de\/en\/phone-support\/\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/Laptop-quer.png\" alt=\"\" class=\"wp-image-44\" width=\"338\" height=\"247\" srcset=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/Laptop-quer.png 678w, https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/Laptop-quer-300x219.png 300w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.compay.de\/en\/phone-support\/\">Call us<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"per-helpdesk\">by Helpdesk<\/h3>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\" data-layer=\"0\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/workspace.png\" alt=\"\" class=\"wp-image-46\" width=\"309\" height=\"222\" srcset=\"https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/workspace.png 620w, https:\/\/support.compay.de\/wp-content\/uploads\/sites\/2\/2022\/01\/workspace-300x216.png 300w\" sizes=\"auto, (max-width: 309px) 100vw, 309px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/payment.compay.de\/HelpDesk\">Go to Helpdesk<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull multistep-sektion has-theme-grey-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"schritt-fur-schritt-sofort-hilfe\">Step-by-step instant help<\/h2>\n\n\n<div class=\"form-wrap\"><div class=\"dots-and-lines\"><div class=\"row\"><span class=\"dot\"><span class=\"dot-title\">Problem<\/span><\/span><span class=\"line\"><\/span><span class=\"dot\"><span class=\"dot-title\"> Solution<\/span><\/span><span class=\"line\"><\/span><span class=\"dot\"><span class=\"dot-title\"> Contact<\/span><\/span><span class=\"line\"><\/span><span class=\"dot\"><span class=\"dot-title\"> Finish<\/span><\/div><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f613-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"613\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/555#wpcf7-f613-o1\" method=\"post\" class=\"wpcf7-form init cf7mls-no-scroll cf7mls-no-moving-animation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"613\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f613-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"fieldset-cf7mls-wrapper\" data-transition-effects=\"\"><fieldset class=\"fieldset-cf7mls cf7mls_current_fs\"><div class=\"multistep step-1\">\n<h2 class=\"form-headline\">Do you have any of the following problems?<\/h2>\n<div class=\"content fields\">\n<div class=\"row\"><span class=\"wpcf7-form-control-wrap\" data-name=\"step-1-choice\"><span class=\"wpcf7-form-control wpcf7-checkbox button\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Change of bank data\" \/><span class=\"wpcf7-list-item-label\">Change of bank data<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Not able to pay\" \/><span class=\"wpcf7-list-item-label\">Not able to pay<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Data misuse\" \/><span class=\"wpcf7-list-item-label\">Data misuse<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Involuntary debit\" \/><span class=\"wpcf7-list-item-label\">Involuntary debit<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Transfer debt\" \/><span class=\"wpcf7-list-item-label\">Transfer debt<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Cancellation\" \/><span class=\"wpcf7-list-item-label\">Cancellation<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"step-1-choice[]\" value=\"Not activated despite payment\" \/><span class=\"wpcf7-list-item-label\">Not activated despite payment<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<\/div>\n<div class=\"row sendback\">\n<span class=\"wpcf7-form-control-wrap forwards\">\n<input type=\"submit\" class=\"wpcf7-form-control forwards\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-2\" value=\"Continue\">\n<\/span>\n<\/div>\n<\/div><div class=\"cf7mls-btns\"><button type=\"button\" class=\"cf7mls_next cf7mls_btn action-button\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-1\">Weiter<img decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" alt=\"\" data-lazy-src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" style=\"display: none;\" \/><\/button><\/div><p><\/p><\/fieldset><fieldset class=\"fieldset-cf7mls\"><div class=\"multistep step-2\">\n<h2 class=\"form-headline\">What have you tried?<\/h2>\n\n<div class=\"content fields\">\n<div class=\"row\">\n<span class=\"wpcf7-form-control-wrap\" data-name=\"step-2-choice\"><span class=\"wpcf7-form-control wpcf7-checkbox button\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"step-2-choice[]\" value=\"Portal operator contacted\" \/><span class=\"wpcf7-list-item-label\">Portal operator contacted<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-2-choice[]\" value=\"Compay contacted\" \/><span class=\"wpcf7-list-item-label\">Compay contacted<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-2-choice[]\" value=\"Password reset\" \/><span class=\"wpcf7-list-item-label\">Password reset<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"step-2-choice[]\" value=\"Bank contacted\" \/><span class=\"wpcf7-list-item-label\">Bank contacted<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"step-2-choice[]\" value=\"Contact details updated\" \/><span class=\"wpcf7-list-item-label\">Contact details updated<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<\/div>\n<div class=\"row sendback\">\n<span class=\"wpcf7-form-control-wrap back icon-arrow-left\">\n<input type=\"button\" class=\"wpcf7-previous cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-1\" value=\"Back\"><\/span>\n<span class=\"wpcf7-form-control-wrap forwards\">\n<input type=\"submit\" class=\"wpcf7-form-control forwards\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-3\" value=\"Continue\">\n<\/span>\n<\/div>\n<\/div>\n<div class=\"cf7mls-btns\"><button type=\"button\" class=\"cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-2\">Zur\u00fcck<\/button><button type=\"button\" class=\"cf7mls_next cf7mls_btn action-button\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-2\">Weiter<img decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" alt=\"\" data-lazy-src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" style=\"display: none;\" \/><\/button><\/div><p><\/p><\/fieldset><fieldset class=\"fieldset-cf7mls\"><div class=\"multistep step-3\">\n<h2 class=\"form-headline\">How can we help you?<\/h2>\n\n<div class=\"content fields\">\n<div class=\"row\"><span class=\"wpcf7-form-control-wrap\" data-name=\"step-3-choice\"><span class=\"wpcf7-form-control wpcf7-checkbox button\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"step-3-choice[]\" value=\"By Mail\" \/><span class=\"wpcf7-list-item-label\">By Mail<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"step-3-choice[]\" value=\"By Phone\" \/><span class=\"wpcf7-list-item-label\">By Phone<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n<\/div>\n\n<div class=\"row sendback\">\n<span class=\"wpcf7-form-control-wrap back icon-arrow-left\">\n<input type=\"button\" class=\"wpcf7-previous cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-2\" value=\"Back\"><\/span>\n<span class=\"wpcf7-form-control-wrap forwards\">\n<input type=\"submit\" class=\"wpcf7-form-control forwards\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-4\" value=\"Continue\">\n<\/span>\n<\/div>\n<\/div>\n<div class=\"cf7mls-btns\"><button type=\"button\" class=\"cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-3\">Zur\u00fcck<\/button><button type=\"button\" class=\"cf7mls_next cf7mls_btn action-button\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-3\">Weiter<img decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" alt=\"\" data-lazy-src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" style=\"display: none;\" \/><\/button><\/div><p><\/p><\/fieldset><fieldset class=\"fieldset-cf7mls\"><div class=\"multistep step-4 final\">\n<h2 class=\"form-headline\">You've done it in a minute!<\/h2>\n\n<div class=\"content fields\">\n<div class=\"row multi\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required red nobg\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required blue nobg\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span><\/div>\n<div class=\"row\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email indigo nobg\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div>\n<div class=\"row\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel red nobg\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"tel\" name=\"your-number\" \/><\/span><\/div>\n<div class=\"row\"><span class=\"wpcf7-form-control-wrap\" data-name=\"alternative-text\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea indigo nobg\" aria-invalid=\"false\" placeholder=\"Message\" name=\"alternative-text\"><\/textarea><\/span><\/div>\n<div> <span class=\"wpcf7-form-control-wrap mathcaptcha-615\">&#51;&#x38; + <input size=\"2\" maxlength=\"2\" class=\"wpcf7-form-control wpcf7-mathcaptcha\" aria-required=\"true\" type=\"text\" name=\"mathcaptcha-615\" value=\"\" \/> = &#x34;&#51;<\/span><input type=\"hidden\" value=\"0\" name=\"mathcaptcha-615-sn\" \/><\/div>\n<div class=\"row privacy\"><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-134\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-134\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have taken not of the <a href=\"\/en\/privacy\">data protection notice<\/a>. <\/a><\/span><\/label><\/span><\/span><\/span><\/div>\n<\/div>\n\n<div class=\"row sendback\">\n<span class=\"wpcf7-form-control-wrap back icon-arrow-left\">\n<input type=\"button\" class=\"wpcf7-previous cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-3\" value=\"Back\"><\/span>\n<span class=\"wpcf7-form-control-wrap submit forwards final\">\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Senden\" \/>\n<\/span>\n<\/div>\n<\/div>\n<button type=\"button\" class=\"cf7mls_back action-button\" name=\"cf7mls_back\" id=\"cf7mls-back-btn-cf7mls_step-4\">Zur\u00fcck<\/button><button type=\"button\" style=\"display: none;\" class=\"cf7mls_next cf7mls_btn action-button\" name=\"cf7mls_next\" id=\"cf7mls-next-btn-cf7mls_step-4\"><img decoding=\"async\" src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" alt=\"\" data-lazy-src=\"https:\/\/support.compay.de\/wp-content\/plugins\/cf7-multi-step-pro\/assets\/frontend\/img\/loader.svg\" style=\"display: none;\" \/><\/button><\/fieldset><\/div><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-sektion\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"faq\">FAQ<\/h2>\n\n\n\n<div class=\"wp-block-huishu-additional-containers-faqfrage\">\n<h3 class=\"wp-block-heading\" id=\"lorem-ipsum-dolor-sit-amet-consetetur-sadipscing-elitr\">Where should I transfer my open claim?<\/h3>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Please use the account data of Compay GmbH to settle the open claim. In addition, please enter your corresponding transaction number as the reason for payment. You can also find all details about the available payment in the customer menu at <a rel=\"noreferrer noopener\" href=\"https:\/\/payment.compay.de\/HelpDesk\" target=\"_blank\"><strong>https:\/\/payment.compay.de\/HelpDesk<\/strong><\/a> .<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-huishu-additional-containers-faqfrage\">\n<h3 class=\"wp-block-heading\" id=\"lorem-ipsum-dolor-sit-amet-consetetur-sadipscing-elitr\">What was completed or booked?<\/h3>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>If a debit has been made to your account by Compay GmbH, you have, for example, concluded a membership on one of the websites of the Ideawise Limited Group or booked an additional service.<\/p>\n\n\n\n<p>If you cannot allocate a debit, don&#8217;t hesitate to contact our support team. You can reach them by phone at <strong><a href=\"tel:+4921185968060\">+49 (0)211 85 96 80 60<\/a><\/strong> or by email at <strong><a href=\"mailto:service@compay.de\">service@compay.de<\/a><\/strong>. <\/p>\n\n\n\n<p>For this purpose, please have the transaction number of the debit ready.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-huishu-additional-containers-faqfrage\">\n<h3 class=\"wp-block-heading\" id=\"lorem-ipsum-dolor-sit-amet-consetetur-sadipscing-elitr\">How and where can I change my bank data?<\/h3>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>If your bank details or other personal data have changed, you can update them in the Compay Helpdesk in the customer menu at <a rel=\"noreferrer noopener\" href=\"https:\/\/payment.compay.de\/HelpDesk\" target=\"_blank\"><strong>https:\/\/payment.compay.de\/HelpDesk<\/strong><\/a> . <\/p>\n\n\n\n<p>Alternatively, you can notify us of your updated data by phone a<strong><strong><a href=\"tel:+4921185968060\">+49 (0)211 85 96 80 60 <\/a><\/strong><\/strong>(Monday-Thursday from 9:00-17:00) or in writing via email at <a href=\"mailto:service@compay.de\"><strong>service@compay.de.<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-huishu-additional-containers-faqfrage\">\n<h3 class=\"wp-block-heading\" id=\"lorem-ipsum-dolor-sit-amet-consetetur-sadipscing-elitr\">Can&#8217;t I reach the operator by phone? What contact details can I use?<\/h3>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>If you are still trying to reach the website operator, our support team will gladly help you. You can contact us by phone from Monday to Thursday between 9:00 am and 5:00 pm at <strong><strong><strong><a href=\"tel:+4921185968060\">+49 (0)211 85 96 80 60<\/a><\/strong><\/strong><\/strong>.<\/p>\n\n\n\n<p>Alternatively, you can contact us by email at <a href=\"mailto:service@compay.de\"><strong>service@compay.de<\/strong><\/a>.<\/p>\n\n\n\n<p>In addition, you will always find the support email address of the respective operator on the corresponding website.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How can we help you? Do you have questions about payment processing, billing, your account, or other concerns? If so, we will be happy to help you personally. If so, we will be happy to help you personally. by email by phone by Helpdesk Step-by-step instant help FAQ<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-555","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/pages\/555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/comments?post=555"}],"version-history":[{"count":19,"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/pages\/555\/revisions"}],"predecessor-version":[{"id":618,"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/pages\/555\/revisions\/618"}],"wp:attachment":[{"href":"https:\/\/support.compay.de\/en\/wp-json\/wp\/v2\/media?parent=555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}